Shipping & Returns
SHIPPING
Free premium tracked - STANDARD TIME - shipping for most orders over 50 EUR.
Shipping Zone 1:
1-2 Working Days
Germany, Netherlands, Austria, Belgium.
Shipping Zone 2:
2-4 Working Days
Poland, Italy, France, Spain & Baleares, Ireland, Denmark, Sweden, Luxembourg, United Kingdom.
Shipping Zone 3:
3-5 Working Days
Portugal, Norway.
Shipping Zone 4:
7-10 Working Days
Ceuta, Melilla & Canary Islands. We are working on shipping from Spain in the future to lower shipping costs in this area.
Special Delivery Zones: Taxes & Duties must be paid by customer
United Kingdom
Canary Islands
Ceuta & Melilla
Norway
RETURNS
We offer returns upon request made within 14 days of receiving your order. Items must be in original condition with the original packaging. Please contact us at info@caracoldeco.com
Free premium tracked - STANDARD TIME - shipping for most orders over 50 EUR.
We ship from Germany to EU countries. Please contact us if you don't find your country in the following list or if you have any questions (info@caracoldeco.com):
| Country | Estimated Shipping Time | Price Under 50€ | Price Over 50€ |
| Germany | 1-2 Working Days | 5.59 EUR | FREE |
| Spain Mainland & Baleares | 3-4 Working Days | 14.49 EUR | FREE |
| Spain Canarias | 7-10 Working Days | 29.99 EUR | 29.99 EUR |
| Spain Ceuta & Melilla | 7-10 Working Days | 29.99 EUR | 29.99 EUR |
| France | 2-3 Working Days | 14.49 EUR | FREE |
| Italy | 2-4 Working Days | 14.49 EUR | FREE |
| Portugal | 3-5 Working Days | 14.49 EUR | FREE |
| Belgium | 2 Working Days | 14.49 EUR | FREE |
| Austria | 2 Working Days | 14.49 EUR | FREE |
| Netherlands | 1-2 Working Days | 14.49 EUR | FREE |
| Luxembourg | 2-3 Working Days | 14.49 EUR | FREE |
| Ireland | 3-4 Working Days | 14.49 EUR | FREE |
| Denmark | 2-3 Working Days | 108.07 DKK (Up to 372.85 DKK order) | FREE (372.85 DKK and up) |
| Sweden | 2-4 Working Days | 167.99 SEK (Up to 579.56 SEK order) | FREE (579.57 SEK and up) |
| Finland | 3-5 Working Days | 14.49 EUR | FREE |
| Poland | 2-3 Working Days | 64.70 PLN (Up to 215.82 PLN order) | FREE (215.82 PLN and up) |
| United Kingdom | 3-4 Working Days | £22.50 shipping fee. Extra custom duties may incur on arrival and must be paid by the customer. | £22.50 |
Shipping Zone 1:
1-2 Working Days
Germany, Netherlands, Austria, Belgium.
Shipping Zone 2:
2-4 Working Days
Poland, Italy, France, Spain & Baleares, Ireland, Denmark, Sweden, Luxembourg, United Kingdom.
Shipping Zone 3:
3-5 Working Days
Portugal, Norway.
Shipping Zone 4:
7-10 Working Days
Ceuta, Melilla & Canary Islands. We are working on shipping from Spain in the future to lower shipping costs in this area.
Special Delivery Zones: Taxes & Duties must be paid by customer
United Kingdom
Canary Islands
Ceuta & Melilla
Norway
RETURNS
Return items at your expense, in unused, saleable condition with original packaging. Use a 'signed for' delivery method, obtain proof of postage, and consider tracking for international returns. Upon arrival, we will refund your order if products are received in original condition.